The World Economic Forum predicts that there are top 10 skills requirements in jobs by 2020. Emotional intelligence skills are one of the top 6 employment skills and that is six months from now. However, although emotional intelligence is at number six on the WEF skills list below, emotional intelligence skills are THE driver of everything from complex problem solving to cognitive flexibility. Emotional intelligence has twice the power of IQ to predict performance. Emotional intelligence is also a better predictor than employee skill, knowledge, or expertise. The higher an individuals’ emotional intelligence skills the more effective skills 1-10 are. The emotional intelligence skills are Self awareness, Awareness of others, Emotional reasoning, Authenticity, Self management, Positive influence and Inspiring performance. Speak to Marcus to prepare your staff for excellence in the 4IR.