Emotional intelligence (EI) involves a set of skills that help us perceive, understand, express, reason with and manage emotions, both within ourselves and others. We can apply these skills to help us become more conscious of our own and others’ feelings and more conscious of the influence emotions are having on our decisions, behaviour and performance. This in turn helps us minimise the unproductive influence emotions can have and maximise their productive qualities. The core emotional intelligence competencies (in yellow) of the model below help us consistently demonstrate the productive being states on the right side ( in white) of the model, as opposed to the unproductive being states on left side (grey) of the model that we can all be at times.
Let’s explore the skill of POSITIVE INFLUENCE below the model
Positive influence is about positively influencing the way others feel through problem solving, feedback, recognising and supporting others work. It involves creating a positive working environment for others; helping others find effective ways of responding to upsetting events; and effectively helping people resolve issues that are affecting their performance. This skill helps people create a productive environment for others. Positive Influence equips you with the capacity to encourage colleagues to cooperate and work effectively together. People who can positively influence others’ moods, feelings and emotions are empowering to work with and easily motivate those around them.
WHY IS POSITIVE INFLUENCE SO IMPORTANT?
Positive influence is fundamentally about creating a productive environment for others; • Positive influence equips people with the capacity to encourage colleagues to cooperate and work effectively together.